Hello,
Sorry to hear of your issue.
With the Bluetooth device plugged in turn the power on
On power up does it:
1 - Blink a blue light once
2 - Blue light comes on and stays on
3 - No blue light at all
Try turning the power slowly off and on a few times to be sure what you are seeing.
If the light is coming on and staying solid please watch this video.
Please note if you are not seeing the video above you may have to use the link to see the ticket on the site.
Gary
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article